Jess Jones

I started as a professional dog walker, spending my days with dogs who had very different levels of confidence, anxiety and ability to cope. More exercise, enrichment or another training idea helped some dogs. For others, it didn’t reach what was happening underneath.

That changed the direction of my work. I stopped asking only how to get a dog through the walk and started asking why they were struggling in the first place. It led me deeper into behaviour, rehabilitation and supporting the person at the other end of the lead.

I know how much work can sit behind an ordinary-looking day: choosing quieter routes, watching what’s happening around you, changing plans and wondering whether you’re doing the right thing. So when you tell me you’re exhausted or feel like you’ve tried everything, I understand how much effort you may already be putting in.